Customer Success consulting

Customer Success expert formerly at Intercom and Thunder.  Taking on new Customer Success consulting projects.


Subject matter expert on:

  • Building and scaling Customer Success teams
  • Reducing customer churn and increasing reoccurring revenue
  • Aligning Sales, Support, Growth, and Customer Success teams
  • Implementing Customer Success products
  • Segmenting customers
  • Onboarding


Have a project you want to discuss? Email me at Brooke.Goodbary at gmail


Want to learn more about Customer Success topics critical to your business? Check out my blog. My work has also been published by IntercomNateroAmity, and Calendly.